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Frequently Asked Questions

General

What is Gayquation.com?
Gayquation.com is America's leading progressive gay personal matchmaking service, with a unique focus on men, innovation, friendship potential, chemistry between men and statistics that equal real results. No robotic searches like other services; get assigned a real matchmaker you can communicate with.

Is the Gayquation designed for someone like me?
Not only is Gayquation designed exclusively for the gay community, but it is also designed for the m4m culture. We match you to guys who want to meet and make friends. We take all of the factors unique to gay men and tailor/ refine it to your needs and help you meet men with similar life interests, relationship goals and who enjoy the passions in life and entertainment the way you do. We make it easy for you to communicate and connect with local guys in your area who have already been screened as a possible ideal partner for you.

What are some of the benefits of hiring a matchmaker?
Rather than focusing exclusively on outward traits or simple characteristics, Gayquation matching ensures that the potential matches we recommend are not only the right height, age, etc., but are also IDEAL matches who have personalities and are at a point in their lives that are compatible with yours. You're busy, we're not. So sit back while we do all the physical and emotional-draining work of finding you a date... and maybe even someone special.

What are the guarantees of me being matched successfully?
We guarantee results every 30 days* and as long as your membership is active. We have an average 92% Success Rate. This is based on finding the number of matches eligible for your membership in a 30 day period that meet at least 80% of the criteria you have set.

*If we do not locate men within your area in the 30 day period, they are rolled over to the next month. If for some reason a match is not found you will receive a full refund.

Is your service free?
We charge a nominal monthly fee depending on your membership. We are proud to be the lowest in the industry! Please visit our "signup” page for our membership options.

Can I use your site without being a member?
Unfortunately, no. To be guaranteed matches, you must own a paid subscription.

How do I sign up and become a member?
Click on “register” above, select your membership, then get assigned a matchmaker within 48 hours.

Why are your prices so low?
For years, the founder of the site was a private matchmaker, specific to the gay community. He designed a unique way to find potential matches for gay men that was unique to the culture. As his process got more specific and stream-lined he was able to lower his cost and provide you the savings. He is also very proud to be a gay man and understands how difficult it can be to find quality men seeking an m4m long term relationship. Even during these tough economic times, we all still seek love and companionship. What better way with matchmaking at a very low cost.

Do I have personal contact with my matchmaker?
Yes, we get personally acquainted with our clients. Upon sign up, you will be assigned a matchmaker within 48 hours. You then have direct communication with him via email for any question you have or advice you might seek. All matchmakers must respond to their clients within 24 hours.

If I want to work with a specific matchamker, can I request that?
We assign our matchmaker based on internal specifications and workloads. Requests of this nature will be evaluated on a case by case basis.


Member Account Information

What types of subscriptions are available?
There are 3 different types of memberships available, varied by the number of matches you receive per month. Visit our signup page to view our membership options.

How is the membership billed?
All memberships are billed monthly. They cannot be broken down into weekly increments. You may request a special yearly rate by contacting us directly.

How do I update my criteria and profile?
Click on "login" on the top menu or enter your login details on the home page. There you can modify your profile at anytime and view your recent matches. Picture updates must be sent to your matchmaker directly.

How do I sign in?
Click on "login” on the top menu or enter your login details on the home page.

How do I change my username?
Your username cannot be altered once you have signed up for an account. Your password can be changed at anytime.

What should I do if I cannot log in?
Please contact us immediately so we can assist. If you forgot your password, please go to the Login screen and click on “Forgot” and enter your email address for your password to be emailed to you.

I forgot my user name or password. How do I get them?
If you forgot your username and password, please go to the Login screen and click on “Forgot” and enter your email address for your password to be emailed to you.

My photos don’t appear on my profile. Why is that?
Your photos are only in possession of your matchmaker. They are for his use only and are only shown to potential matches with your permission.

Do I need to sign a contract?
Gayquation provides a true Month-to-Month matching service agreement with NO early termination fee. There are no contracts. We don’t stop matching you until you tell us to stop.

How do I cancel my subscription?
We are sorry to hear you want to cancel your subscription, but hopefully it is because you found your perfect mate or someone to date. Either way Kudos! Simply go to the “Contact Us” link on the top right side of the site once you are logged in. From this page, you can send us an email indicating you wish to cancel your subscription. Our Customer Support Team will process your request and your subscription will be canceled effective immediately.

In case you want to re-start your membership, no cancelation is final. You may reactivate your membership at anytime.

Simply contact us to get started again. We can get you matches the following cycle depending on your level of subscription and sign up date. We will always welcome you back with open arms ;0)

Is there a cancelation fee?
Nope, there are NO penalties for canceling your membership with us. Gayquation.com offers you the convenience to cancel your membership at anytime. As memberships are paid monthly, we will fulfill your selected number of matches to complete your billing cycle once cancelation is complete.


How Gayquation Works

How does Gayquation work?
Gayquation is your personal date butler. You're busy, we're not. So sit back while we do all the physical and emotional-draining work of finding you a date... and maybe even someone special. We do everything, but the goodnight kiss. Gayquation is not a traditional matchmaking service or a personals site. We open many doors to many possibilities. We are also not a personals site. We don't have you browse through profiles or send ice-breaking emails. Our matchmakers talk to many men all day, on your behalf. No scrolling through ads, no sifting through emails. It is easy to use and fun! Simply register and create a date profile and start meeting people tomorrow!

What is the Gayquotient?
Gayquotient answers the provocative questions: “What kind of gay are you?” and “Where do you fit in the gay culture and community?". or hey, maybe you don’t. It provides a similarity among gay men that proves to solve the two-men-think-alike conundrum. Click here for more.

How long does it take to get matched?
On average, matches are provided within 7 days. It also depends on what membership you choose. If you are an A La Carte member (with up to 2 dates per month) you can expect a match no longer than every 2 weeks. You may receive a match in 1 day, sometimes it might take a little longer as we are searching the web for the best possible match(es). A lot depends on the criteria you seek and the type of relationship. Those seeking romance demand a narrower search, thus might take longer. However, we guarantee results every 30 days and as long as your membership is active.

Can you find men in any part of the world?
Gayquation finds men from the largest cities to the smallest towns and suburbs around the world. Again, they must meet at least 80% of your criteria and gayquation. If we do not locate men within your area, they are rolled over to the next month. You are always guaranteed your matches per month. If for some reason a match is not found you will receive a full refund. We stand by our guarantee.

Where do you locate matches?
90% of the time we locate your matches via the internet. Each matchmaker utilizes many different resources from chats, forums, databases, blogs, search engines, social media & more to find and qualify each match.

What kind of guys use your service? Are they successful professional males and looking for someone who is the same?
We have men from all walks of life and from all parts of the world. Professional, goal oriented men from metropolitan cities to small town USA. All are welcome. You would be surprised of the diversity of our clientele base. Our last three members were: a Fortune 500 CFO, a teacher, and a farm rancher. We have noticed one universal truth: regardless of one’s cultural, economic, or social background, every single gay man seeks long term companionship.

When is an introduction considered to be complete?
Gayquation considers an introduction complete when you have been given the contact information of your potential match and you have communicated with him by phone, text or email and established contact and received a response. We use the honor system and also communicate directly with the matches to gain their feedback of the experience as well to verify status of the match.

How is feedback on my matches used in your process?
We value your likes, dislikes and quirky things that make you, well you. Your feedback is welcomed and will allow our matchmakers to tailor and refine our search to your preferences giving you the best shot at finding companionship and quality dating.

I am not getting any responses. What now?
You always get a response from your potential match as they have spoken with us prior to their initial contact with you so they are expecting and anticipating getting to know you. Make sure your match criteria is not too restrictive. The more restrictive your criteria, the less profiles get matched with you.

Give it time. Gayquation.com works on the quality and set quantity perspective. We actively search for the right person for you that fits YOU.

What happens if you do not find me a match?
We have a very good success rate in finding matches. If we do not find you your guaranteed matches every month, we will either roll them over to the following month or refund you back that monthly membership charge.

Are your potential dates screened?
We require all members are over the age of 18 with a valid e-mail to join or be matched. There is no way to do a formal background check on every member who joins. We at Gayquation expect you to understand that we cannot take responsibility for any pain, damage or suffering arising from your use of this site. Please use your common sense and be careful about giving out personal information to people you meet on our site. If a harassing situation arises please contact our administration immediately. So we can take further steps in tracing and banning this member from our site.

What criteria do you seek in a potential match?
Potential matches must meet at least 80% of the criteria you have set. First and foremost, the match must desire the same type of relationship you do. If not, he is disqualified. If they do and meet at least 80% of your criteria, we qualify the candidate and send his information to our member. If we are on the fence, we will contact our client directly to get their opinion and determine if he is a good fit or not. Remember: we are here to work for you.

What should I do to ensure I have a successful experience?
The following recommendations will ensure you have a great experience on Gayquation.com:

• Make sure you answer your matchmaker’s questions very honestly, so he can make a correct assessment.
• Provide desired but realistic traits for your ideal match, not too narrow or too broad.
• Complete your profile as thoroughly as possible so that your matches know you are serious about finding a match.
• Upload as many photos as you can to show your many different sides. Recent photos and ones that show you having fun are proven to be more effective.
• Communicate, communicate, communicate. Reach out and respond timely and honestly to your matches.

Do my matches see all my information? Is my real name used?
No matches are able to view your entire profile. This is only viewed by your matchmaker. All of your matches will know of what your matchmaker describes of you. Your matchmaker uses professional discretion in the information he unveils. However, none of your profile information will be made public without your prior consent. Depending on your photo sharing preferences, your matches may or may not be shown to potential matches. For your security, matches do not ever see your full last name and specific personal information. Your first name and city are the only identifying factors used and we do not give out your email address for your protection. However, when you decide to initiate contact to the person your email address may be visible to the match.

Do my matches see all my information?
No matches are able to view your entire profile. This is only viewed by your matchmaker. All of your matches will know of what your matchmaker describes of you. Your matchmaker uses professional discretion in the information he unveils. However, none of your profile information will be made public without your prior consent. Depending on your photo sharing preferences, your matches may or may not be shown to potential matches. For your security, matches do not ever see your full last name and specific personal information.

Who sees my information?
All of your profile information is stored securely on our servers and is managed exclusively by you’re the Gayquation team. We encrypt all key pieces of information so absolutely no one can access it or use it in any way. For your security, we do not store our subscribing members’ credit card information at any time.

What do you do with my data?
We do nothing with your data other than store it to ensure we get the best possible matches for you. We will never sell, share, or provide your information to any other business, entity or person.

Can I change my match preferences?
Of course! As you get more accustomed to the matches we send, you can adjust your match preferences by either narrowing or broadening your search criteria to increase or decrease the number of potential matches. Again, please note this does not change your Gayquotient, but only the additional criteria used as secondary matching criteria (i.e. zip code, age, fetishes, etc.)

How long will it take for me to find my "one"?
Let's be honest... we are not psychics. I wish we were. Our formula is based on opening many doors for you. We do our best in finding ones that have the best chance of success. Some will not work out and we are pretty sure of that. Our goal is that many of them do and you find exactly what you're looking for. At the end of the day, it is between you and your match to make it work. Obviously, casual relationships are often easier to match than long term. Long term seekers must exercise some patience and try not jump into anything too soon. Simply, take the time and get to know each match. In time, you will find the right man or right men for what you seek. And remember, another match is waiting for you in your email box.

Can I ask for specific traits, like a fetish or whether he has kids or not?
Yes. If you do not see a question on our criteria list, please feel free to add it in the special request section. Your matchmaker makes every effort to meet your important criteria. We understand how one factor is more influential over another.

How do members contact each other once a match is chosen?
We have several options to choose. You can send a message, Instant message them, or call them depending on what they prefer as initial contact. We provide you with an email and/or phone number for contacting your match(es).

When do I get to start communicating with my matches?
You get to start communicating immediately after we introduce you to your matches. Gayquation will send you an email notifying you of your matches.

Are my matches Gayquation clients?
Over 90% of the time they are not members of Gayquation. Members are adhered to the same qualification guidelines as a non-member.

Do you match me with other Gayquation clients?
10% of the time do we match clients with each other. 90% of your matches will have been found from scratch each and every time, meaning your matchmaker would have just met them for the very first time. However, if your matchmaker strongly feels that two clients would be a good fit, it is entirely possible your matchmaker will make that happen. You will be informed that your match is also a client. Every matchmaker is unique in their match process. Rest assured that your criteria is being met. At the end of the day, he is working to ultimately find what you’re looking for.

What if I do not like my match?
Gayquation does its best to find 2 people who are looking for the same thing and are within 20% of their gayquation. However, we cannot guarantee the success and chemistry of each and every date. There is no scientific formula for chemistry - if there was you wouldn't be here. Obviously, there will be matches you like and others might not work out. But don't fret, that is why we are here... to open door after door for you.

Are these blind dates?
Yes and no. It is a blind date in the sense that you have a middle man (Gayquation) matching two parties up. But it is up to the two parties whether they would like to take things further than email and phone conversation. We form the introduction. We open the door.

Do I get to see a picture of my match?
Yes. Along with his information and your matchmaker's notes, you will receive a photo of your match. You may request additional photos from the match directly. As might he.

Who sees my response to the HIV status question?
Gayquation takes your HIV status very seriously. Therefore, please note that your response to this question will never be shared with the general public or with your potential matches. Gayquation will only use this response as part of the matching process in order to ensure your preferences are maintained. Therefore, we will not match you with potential profiles that do not meet your preference to this response, or if their preferences do not match your response. At Gayquation, our goal is to maintain your personal information as exactly that– personal. However, we also understand your status is an important criterion in finding your Gayquation. Our goal is to make your HIV status a non-issue when search and speak with potential matches. As many of us don’t look forward to the “third date” where we tend to talk about our status. At Gayquation, if you are matched with someone, then they are already ok with your status, whatever it is.


“The Chosen One”- Potential Match

I’ve been selected as a match for an introduction to your client. Now What?
Just sit back, relax and await our client to initiate contact. He will be briefed with the matchmaker’s friendly notes about you and your preferences along with your photo and contact info and any other information you asked your matchmaker to communicate to the member on your behalf. We advise our clients to contact you within 24-48 hours by whichever communication preference you provided to your matchmaker.

Why did you choose me? How do I know it’s a match?
You made an impression on us. You met our client’s basic criteria and showed your intelligence, charm and character. We even took note of your likes and dislikes and weighted them against our members. We use invaluable insight and go with our gut in deciding if you’re a good chap that should meet another good guy with similar wants and needs. We are not psychic, but we do know Men.

It’s up to you and him to establish a new friendship through the introduction process and enjoy the unique experience of getting to know an enjoyable man with common interests and a potential for a great relationship. We’re an alternative matchmaking company, not one of those antiquated ones. In all honesty, we don’t search for love at first site. We simply open many doors for our clients. More opportunities means greater chance at LTR success. Our matchmakers have had years of experience, looking over personality profiles, photos, and descriptions and we speak with thousands of men. If we choose you, that simply means

You are special.

What kind of guys use Gayquation and why do they need a matchmaker?
We like matching Great men.

Our members are Nice Guys who are Educated Gentlemen who have established lives and careers. They are goal oriented and proactive in their search for Love and companionship. They have a realistic view of where they are in life and what they bring to the table. As Gay and bi men they are discreet and private with their personal lives yet desire the passions in life that shared experiences and male bonding bring. They hired a professional because they want to increase their chances of finding a healthy love life and happy partnership. It also helps that our team has advanced degrees and are relationship experts.

90% of our clients fall into one or more of these three types:

1) The Busy-Bee – Personable hardworking professional who has time-enough to date but has a hard time finding time to do the search…but would make time for that special someone.
2) The Timid Romantic – A shy guy who sometimes has a hard time breaking ice with new men.. maybe someone who just got out of a divorce, or out of the closet….
3) Change My Luck – Someone who simply wants to change his lick around by trying something new, someone open to new ideas and driven ….

I have never been approached by a matchmaker before. Is this a scam?
Heavens No… Not even close! Rest assured, we have been in business for 5 years. Gayuation.com is America's leading progressive gay personal matchmaking service, with a unique focus on men, innovation, friendship potential, chemistry between men and statistics that equal real results! With you in mind, our team of professional matchmakers inspire potential dates to think beyond traditional boundaries, lead conversations and create the future of companionship with open arms.

Count yourself lucky that we found you (We only search out and contact the best matches.) and thank you for taking the time to speak with our matchmakers and giving us a chance to get to know you. We carefully qualify each match and member and base the potential introduction on the information that is provided to us and trust that the information is accurate. Because of this we have very strict privacy rules and practices that we adhere to so our clients and matches feel safe, secure and comfortable in meeting our recommended Gentlemen. Please read our Privacy Policy and How Gayquation introductions works pages for detailed information.

-Throwing out the traditional methods- -An equation for gay men- -We even offer a guarantee to our members.

How is my information used and how do you protect my privacy?
1) Gayquation.com respects your privacy. All personal information you submit to Gayquation.com will be kept in the strictest confidence. Please read our Privacy policy for specifics. Personal information you provide to us will only be used by Gayquation.com, and will never be sold or given to third parties for any purpose without your consent. We are strongly committed to protecting your privacy online
2) Our members trust that our matchmakers have chosen a guy with fun hobbies and interest, general good charm and wits that fit our professional good sense and the matches preferences when selecting a guy for our members. We take the approach of looking at each match as a true frame for a potential partner, confidante and future companion. We ask specific questions to get to know the individual and their life wants/ needs and match them to our members.
3) We place confidence in our ability to deliver a high level of personal service, competitive pricing and overall do the right things to earn you a successful dating life and create new memories and experiences.

Do you perform background checks on your members?
We do not perform traditional background checks. We look for certain personalities when selecting whom to work with. During our conversations we keep a professional ear out and do a personality background check during our interview and conversations with them to make sure they pass what we call our “normalcy” check- Someone with a good head on their shoulders, shows clear thought and communicates his needs effectively. We operate on the age old principle of trust and base our search on the information that the member provides to us.

We require all of our members to be over the age of 18 with a valid e-mail to join or be matched. There is no way to do a formal background check on every member who joins and keep our prices what they are.

Please Note: We at Gayquation expect you to understand that we cannot take responsibility for any pain, damage or suffering arising from your use of this site. Please use your common sense and be careful about giving out personal information to people you meet on our site or anywhere on the internet. If a harassing situation arises please contact our administration immediately. So we can take further steps in tracing and banning this member from our site.

Your member, you sent to me as a match, didn’t work out. Can I be re-matched to another of your members or can you find someone special for me?
We are sorry to hear your match didn’t flower and grow the way you wanted. Hopefully you made a new friend to add to your network from the introduction and if not, no worries. As the sayings goes, “Plenty of fish in the sea…” and “To each his own.” We can get you matched to a new guy as soon as you create a profile of your preferences in a man. Please note: a membership will need to be purchased to have the match’s information sent to you.


Miscellaneous

Do you throw parties?
Yes. Occasionally we throw “Mix and Mingle” events for our members to meet and have face to face time to get to know each other. We email our members with a private invitation to let them know if there is a potential event in their area.


If you have any questions you need answered, please contact us.